What Should You Expect From Us?

Far Beyond Tech Support

24/7 Support From Our Global Team

Our tech pros are available anytime via ticket system or live chat. We’ll even get involved and do it for you.

Our Expertise At Your Disposal

We go beyond tech support every chance you give us. We have experts for most related fields always ready to help you.

You Break It, We Fix It – No Questions

We have your back! When something goes wrong we’ll get your site back up right away. We’ll fix the problem or switch you to a backup.

Recently Closed Tickets

What Can We Help You With Today?

Client Calendar Of Our Included Services

JULY

AUGUST

SEPTEMBER

Interested in the full calendar?

We're Proud Of Our Numbers!

Tickets Claimed In 15 Minutes

1 %

Active Funnels

68 +

KB Articles

3 +

Expert Series

When marketing platforms such as Google make a big change (i.e. recent lead gen functionality) our marketing experts get to work creating tutorials and video training to make sure you are getting the most from your ad spend.

Video Ads Review
Our clients can have video ads reviewed by an expert.

Professional Instructional Videos We Made Just For You

Why integrated short instructional videos?

Simple. Our customers asked for them in a recent survey.

We asked what you wanted and 53% said quick instructional videos on all things WordPress. We now have over 45 professional video tutorials waiting for you in your ServerWise WordPress install.

Frequently Asked Questions

I need help migrating from MailChimp.

Always happy to help! Open a ticket and we’ll get you migrated over to ServerWise.

I need the WAF turned off but my other host wouldn't do it. Will you?

There are several applications that require the Web Application Firewall to be off. We can handle that for you and still ensure your site remains fully protected.

My site app requires a slightly older version of PHP. Is that a problem?

Not at all. You can choose any version of PHP from your control panel. Our security measures will ensure your site is still safe even while running an outdated version of PHP.

I'm concerned about compatibility as my current database is MySQL.

While we use the MariaDB your MySQL database is already compatible. MariaDB is a drop-in replacement for MySQL meaning you won’t have to do or change anything.

I use a lot of plug-ins. Can you help speed up my site?

Absolutely. In truth that’s part of what we do every day. We already have several powerful site optimization solutions working on your backend, but we’ll be more than thrilled to take a look at your site, make some recommendations and even optimize it for you. No extra fee!

I'm not sure which plugin to use for something specific. Can you help?

Always. Over half of our customer communications fall strictly into the consulting category. Let us know what you need this plugin to do and you’ll have our expert recommendations – pros and cons included.

I don't use WordPress. I use Magento 2.

Magento 2 can be auto-installed in your SW Control Panel. While you do need WordPress to use the sales funnel functionality we recommend you set up your marketing suite on a subdomain with a WP install. Open a ticket and we’ll assist you.

I want to use my own mailservers. Can you help me increase deliverability?

Certainly. Deliverability can be a problem when using your own mail servers as Google does not know you and reputation is important. We can help you increase your mail reputation and even warm your mail server at no extra fee.